I'm very pleased with my purchase of the Zip'r Mantis wheelchair and the service I received from Reliving Mobility. The wheelchair was priced very competitively; it was the best deal I found! I received excellent customer service from Gabriel! When the chair was delivered unfortunately two parts were missing. I contacted Gabriel; he contacted the manufacturer and the problem was resolved right away. I've been using the chair and enjoying the fact that it has an elevated seat feature so I can use my kitchen counters easier than I could from my previous power wheelchair w/o the elevated seat feature. I highly recommend making your purchases from Reliving Mobility. I know when the need arises for me I will buy from Reliving Mobility again! Thank you!